A breakthrough product, dazzling service, or cutting-edge technology can put you in the game, but only rock-solid execution of a well-developed strategy can keep you there. You have to be able to deliver—to transform your brilliant strategy and operational decisions into action. If your organization is like many, however, in an effort to improve performance,Read more
Effective strategy formulation concentrates actions and resources on critical issues, gains commitment, provides a rationale for allocation of resources, enhances communication, and increases your chances of thriving in your industry. However, leaders often face a three-fold problem relative to strategy: they confuse strategy with tactics; they don’t hire enough strategic thinkers who can handle theRead more
In American folklore, the feud between the Hatfields and McCoys has long served as a metaphor for bitterly warring rival parties. However, this thirteen-year dispute in the backcountry of West Virginia pales in comparison to the battle that rages between competence and excellence in most organizations. When people deliver pedestrian performance, senior leaders too oftenRead more
Results start with a strong strategic principle—a shared objective about what the organization wants to accomplish. The strategic principle guides the company’s allocation of scarce resources—money, time, and talent.Read more
Every organization is headed somewhere. Too often, however, that direction is not the result of a conscious choice. Instead, leaders engage in perceived potential, reactive decision-making, or short-term gains designed to placate shareholders and analysts. Conversely, an effective strategy provides a way to create and capture value while serving the customer. It offers the winningRead more
