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Making Tough Calls in Healthcare

Healthcare leaders don’t have the luxury of waiting for perfect information. Every day they balance competing priorities—quality, safety, workforce shortages, financial pressures, regulatory demands, technology, and patient expectations—while making decisions that affect lives, livelihoods, and long-term organizational success.

The challenge lies not in making more decisions but in making the right decisions when the path forward offers little clarity.

Drawing on more than four decades advising healthcare executives—from large integrated health systems to specialty hospitals and nonprofit senior living organizations—Dr. Linda Henman shares the decision-making frameworks that help exceptional leaders cut through complexity, navigate uncertainty, and move organizations forward with confidence.

Based on the principles in Healthy Decisions: Critical Thinking Skills for Healthcare Executives, this engaging keynote combines compelling healthcare stories, practical tools, research, audience interaction, and just enough humor to remind attendees that while healthcare may never become simple, leadership doesn’t have to become overwhelming.

Participants leave with practical tools they can apply immediately to improve strategic thinking, align teams, reduce costly decision errors, and lead confidently through ambiguity. They will be able to:

  • Apply a practical framework for making complex decisions with incomplete information.
  • Recognize and overcome the cognitive biases that derail executive judgment.
  • Strengthen alignment and accountability when leading teams through difficult choices.
  • Use discernment to deal with ambiguous and incomplete information.
  • Recognize the decision traps that lead to costly mistakes.
  • Improve organizational performance by building a culture of disciplined discernment.

Contact Linda to find out how to transform their organization’s trajectory through more effective decision-making.

Email Linda@henmanperformancegroup.com

Healthy Decisions Critical Thinking Skills for Healthcare Executives

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The Magnetic Boss The Magnetic Boss
Linda Henman PhD
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