Technological disruption slams into organizations. Economic surprises ricochet through budgets. Talent shortages stamped succession plans. Customer expectations mutate. New competitors materialize. Regulations multiply.
Somewhere in the middle of all that, leaders must still make good decisions, keep people focused, and move the organization forward.
That’s where Dr. Linda Henman comes in. In her more than 40 years helping leaders make pivotal decisions about change, she has learned one irrefutable lesson: Change doesn’t derail organizations. How people respond to it does. Leaders heavily influence that response.
In this content-rich, humor-heavy program, Linda combines current research with more than four decades of experience to help leaders challenge the conventional wisdom surrounding change.
When uncertainty disturbs an organization, employees quietly size up their leaders and ask one deceptively simple question:
Do I believe you?
That question changes everything.
Five Results You Can Count On
I encourage leaders to toss the traditional “overcoming resistance” playbook and replace it with five smarter moves:
- Forget trying to “overcome resistance.” Diagnose it.
- Don’t communicate AT people. Pull them into the conversation.
- Never mistake silence for enthusiastic support. Probe for understanding.
- Don’t label “change fatigue” as stubbornness. Investigate it.
- Don’t sell the change. Earn trust in the people leading it. Sincerity and strong relationships routinely outrun charisma.
Participants will head back to the office equipped to decode resistance, strengthen trust, communicate through uncertainty, and keep people moving when nobody can guarantee what waits around the next corner.
Because the goal doesn’t involve merely surviving the next disruption. It calls for leading through it so skillfully that the organization emerges stronger—and nobody needs another change initiative to recover from the previous change initiative.
“Thank you for a great presentation at our company meeting. It really made us think about how we deal with change.”
Alan Hautly, CEO
Hautly Cheese“I have been attending these events for the past 5 years and your presentation was the most interesting and compelling out of all others!”
Jodi Cohen
VP HR Rappaport“Your work with my senior group exceeded my expectations. I’ve never seen anything like it. We are now going gangbusters, and the team is really working together. Fantastic job.”
Ronald Bryant
CEO Noble Hospital
