About this time last year, I bought a new car that has sensors on the mirrors that warn me when someone travels into my blind spot. It took me a while to get used to the new technology, as it always does, but once I learned to rely on the flashing warning lights, I startedRead more
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In 1992, relationship counselor John Gray wrote the highest-ranked work of non-fiction of the 1990s: Men Are from Mars, Women Are from Venus. Gray drew criticism from every corner, primarily because he lacked credentials. Few thought his communication courses in psychology had prepared him to assert that most problems between men and women occur becauseRead more
Too often discussions of attitudes, values, and beliefs center on the person, making us blind to the power of the situation. Marketers advocate finding the right psychographic for a product. Psychologists talk about finding the person who is ready to quit smoking. Human resource managers focus on getting the right people on the bus, andRead more
Every decision starts with a belief. That is, we base our decisions on what we know to be true—what we believe. Sometimes, however, we believe something that isn’t true. Both intellectual and emotional, beliefs influence our behavior when facts and reason alone don’t. How do we get our beliefs? Our early relationships, experiences, events, andRead more
Executives play in a bigger league; they play for higher stakes; and the game is for keeps. Doing the day-to-day, hands-on work doesn’t fit the job description of the executive; driving the strategy, developing the bench, and making high-caliber decisions have become the new coinage of the realm. When you understand who executives are, whatRead more
