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The Learning Mindset

Leadership, Newsletters

The Oxford American Dictionary describes mindset as “an established set of attitudes held by someone.” The definition implies stagnation–something that resists change. But great leaders know they can’t settle for any mental model that limits their potential. We develop a “mindset” from our mental models–those ingrained assumptions and generalizations we develop throughout life. These invisibleRead more

Give Customers What They Want for Christmas

Newsletters, Strategy

In September 2017, Ikea, the Swedish home goods retailer, gave their customers what they wanted when they acquired TaskRabbit, a company that sends tool-wielding workers to rescue customers from the frustration of build-it-yourself furniture kits. TaskRabbit continues to operate independently of the acquiring company, using online marketing to connect 60,000 freelance “taskers” with people whoRead more

Is There Such a Thing As a Stupid Question?

Leadership, Newsletters

Recently, my seven-year-old granddaughter told me about an exciting day they had at her school. John Mabry, former St. Louis Cardinals player and current batting coach for the team, paid a visit to Julie’s second-grade class. I asked Julie what Mr. Mabry’s speech had been about, but she informed me he didn’t deliver a preparedRead more

The Critical Nature of Humor

Culture, Newsletters

In 1974, Mel Brooks directed the blockbuster comedy, Young Frankenstein. In the movie, Dr. Frederick Frankenstein learns he has inherited his infamous grandfather’s estate in Transylvania, along with his manuals and lab notes. After initially resisting any connection to his grandfather, Frederick becomes fascinated by the idea of creating his own monster after he discoversRead more

Consistency: The Antithesis of the One-Hit Wonder

Excellence, Newsletters

We most often use the term “one hit wonder” to describe music performers who have had a single success. Sometimes these one-hit wonders produced novelty songs such as Jeannie C. Riley’s 1968 number-one hit “Harper Valley PTA.” In spite of the song gracing the charts in the 60s, hardly anyone today would admit to thinkingRead more

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The Merger Mindset The Merger Mindset
Linda Henman PhD & Constance Dierckx PhD
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