When the Vietnam Conflict ended in 1973, 566 military prisoners of war returned from captivity in North Vietnam. Statistics from previous wars suggested this group would suffer Post-Traumatic Stress Disorder. But they didn’t. In fact, they suffered fewer psychological problems than any other group in history every has. Why? They credited their use of humorRead more
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“Step to the Rear,” from the 1967 Broadway production How Now, Dow Jones, announces that “here’s where we separate the notes from the noise, the men from the boys, the rose from the poison ivy.” In this rousing musical, the characters center their lives around the stock market and saving the US economy. Helping organizationsRead more
The starting gun in the race for talent has been fired. The Baby Boomers are starting to leave the workforce, and the impending retirement of more looms. Global expansion into unfamiliar markets, like China, has begun, but our schools continue to fail to prepare a large enough pool of high potential, financially literate candidates forRead more
Bad hiring decisions cost organizations, both in dollars and lost opportunities. But getting the right people in the right places doing the right thing is not easy. It requires painstaking efforts and objective information. Mergers, acquisitions, downsizing, and growth all require an unprecedented need for information about how to hire top performers and a frameworkRead more
Building trust within an organization is a complicated and fragile process that requires unwavering attention on the part of the leaders at all levels of the organization. Employees need to have trust in the people who are running the organization. They have to believe that decision makers have the vision and competence to set theRead more
