About this time last year, I bought a new car that has sensors on the mirrors that warn me when someone travels into my blind spot. It took me a while to get used to the new technology, as it always does, but once I learned to rely on the flashing warning lights, I startedRead more
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In 1992, relationship counselor John Gray wrote the highest-ranked work of non-fiction of the 1990s: Men Are from Mars, Women Are from Venus. Gray drew criticism from every corner, primarily because he lacked credentials. Few thought his communication courses in psychology had prepared him to assert that most problems between men and women occur becauseRead more
Every decision starts with a belief. That is, we base our decisions on what we know to be true—what we believe. Sometimes, however, we believe something that isn’t true. Intellectually and emotionally, beliefs and unconscious bias influence our behavior when facts and reason alone do not. Our early relationships, experiences, and events create and controlRead more
Theorists, authors, and speakers offer leadership advice to anyone who will pay attention. Some of it makes sense and helps leaders improve their performance and that of their teams. However, it perpetuates stereotypes just as much and does more harm than good. One body of work criticizes leaders whom they characterize as rigid, dogmatic Vulcans.Read more
In 1990 the most valuable labels were General Motors, Ford, Exxon, and IBM. By 2020, not one of those brands would be among the most valuable. Instead, 30 years later, Apple, Amazon, Google, and Microsoft led the list of most powerful brands by distinguishing their goods, services, and people from the competition. They found waysRead more
