Communication

Get GLAD—The Painless Process for Giving and Receiving Feedback

Coaching and feedback are scarce in most organizations, often because bosses don’t know how to talk to their direct reports about performance.  Leaders at all levels lack the skills that will enable them to help others move to the next levels of success—theirs, their team’s, and the company’s.

In this content-rich, interactive keynote participants will learn how to address the responsibilities of leaders who have direct reports—people who need direction and leadership, not just management. These techniques will prepare them to handle the most important aspect of being a boss: effective communication.

Thanks again for a really wonderful presentation. It was powerful and informative. I heard nothing but praise for your contributions to our conference.”

—Anne Silvis
Illinois Leadership Conference

I would like to take this opportunity to compliment you on the excellent communication presentation you gave our managers. We have received extremely favorable responses to your presentation. Thank you for taking the time to share your special knowledge and expertise.”

—Mary Curtis
Department of Education, St. John’s Mercy Medical Center