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Building trust within an organization is a complicated and fragile process that requires unwavering attention on the part of the leaders at all levels of the organization. Employees need to have trust in the people who are running the organization. They have to believe that decision makers have the vision and competence to set theRead more

Effective strategy formula­tion concentrates actions and resources on critical issues, gains commitment, provides a rationale for allocation of resources, enhances communication, and increases your chances of thriving in your industry. However, leaders often face a three-fold problem relative to strategy: they confuse strategy with tactics; they don’t hire enough strategic thinkers who can handle theRead more

In American folklore, the feud between the Hatfields and McCoys has long served as a metaphor for bitterly warring rival parties. However, this thirteen-year dispute in the backcountry of West Virginia pales in comparison to the battle that rages between competence and excellence in most organizations. When people deliver pedestrian performance, senior leaders too oftenRead more

Executives play in a bigger league; they play for higher stakes; and the game is for keeps. Doing the day-to-day, hands-on work doesn’t fit the job description of the executive; driving the strategy, developing the bench, and making high-caliber decisions have become the new coinage of the realm. When you understand who executives are, whatRead more

“People don’t leave jobs; they leave bosses.” – Anonymous Congratulations. You’re the boss. That means either you own the company; you are related to someone who owns the company; or someone thought you had the expertise, experience, or potential to be the leader. One of these applies, or you know something regarding moral turpitude aboutRead more