From the category archives:
Recently a client explained the changes he wants to make in his organization. He’s the owner and CEO, so he holds absolute sway over these kinds of decisions. But then he said he wanted to call a meeting to announce the changes and ask if anyone has feedback. I asked one question, “What could they [...]
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There “they” go again, changing something that was just fine to start with, but this mistake may have been short-lived. Coca-Cola Co. plans to switch back to its time-honored red can just one month after rolling out the snow-white animal can the company introduced for the holidays. I’m no innovation-averse Luddite. On the contrary, look [...]
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Last night I saw Moneyball, the blockbuster movie based on Michael Lewis’s best seller, Moneyball: The Art of Winning an Unfair Game. The movie has been successful for some obvious reasons, one being that Brad Pitt is not too hard to look at for two hours. But I liked it for an imperceptible one. It [...]
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Some thought the snow in the Northeast last weekend would cause the Wall Street occupiers to go home. It didn’t. When a friend commented on the fact, I responded, “They can’t. They haven’t achieved their objective.” That’s the rub. When you don’t have an objective, you don’t know when you can go home. The same [...]
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Although not reported in any of the major media, I have it on good authority that the board of directors at Hewlett-Packard has finally made a decision that will more than compensate for the hiring gaffes they have made lately. They have decided to put a revolving door in the executive suite. Hewlett-Packard’s board met [...]
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Unless you’re an only child, born to hermits who live in the remotest part of the world, you know the age-old wisdom of settling disputes with the “rock, paper, scissors” form of decision making. Theorists, academicians, and scholars have filled the shelves with lesser-known and less expedient forms of decision making, but this one reigns. [...]
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St. Louis’ great philosopher / baseball player once said, “You can observe a lot just by watching.” I don’t know that he had business leaders in mind when he waxed philosophical, but executives should take heed nonetheless. The alternative is what is known as “bounded awareness.” Bounded awareness describes a phenomenon that occurs when cognitive [...]
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Steve Goodman aspired to write the perfect country / western song, “You Don’t Have to Call Me Darling.” He had a clear strategy, but he initially failed in execution because he didn’t seek the voice of the customer. He sent the song to David Allen Coe, who wrote Goodman back that it was not was [...]
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I use WIN—What’s Important Now–to help people keep priorities top of mind. This short acronym also reinforces the admonishment I used to issue to my children before they left the house: “Do what’s right, and avoid what’s wrong.” To the untrained ear, all this advice might seem the same. Au contraire. Doing what’s right means [...]
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On the other side of the globe and right here at home decision makers face unprecedented problems related to Japan’s earthquake, tsunami, and nuclear threat. Mother Nature started this one, but last year the man-made oil spill caused a tragedy that affected the world. Borders no longer separate one nation’s problems from those of another. [...]
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